Crucial Conversations

THIS IS ONLINE

Conflict can develop when having difficult conversations with adults in any setting. In this session, you will learn some of the components that make conversations difficult, review the steps to prepare for these crucial conversations, and practice strategies to improve your ability to deal with conflict in the early childhood setting. Come learn how to have difficult conversations that focus on positive outcomes.

Content Areas

6c: Use professional communication skills, including technology-mediated strategies, to effectively support young children's learning and development and to work with families and colleagues. (1 Hour)
6e: Develop and sustain the habit of reflective and intentional practice in their daily work with young children and as members of the early childhood profession. (1 Hour)

CDA Content Areas

Program Management (1 Hour)
Professionalism (1 Hour)